Question
How do I keep track of my lawn care customers?
Keep one record per customer, with each lawn's address, schedule, price and balance, and let every visit update that record for you. In Business Manager 4Home Pros that record is free for up to 50 job sites, and tapping Done on a visit updates the balance by itself.
Steps
5 steps that work with any tool
- Write down the same facts for every customer. Name, phone, address, gate code or dog notes, price, how often, and how they pay.
- Keep the customer and the property apart. One customer can have two lawns, or a home and a rental. Each property needs its own schedule and price.
- Give each lawn a schedule. Weekly or bi-weekly in season, or every 3 or 4 weeks, or monthly. Then you can see who is due on any day.
- Record every visit. Done or skipped, and why it was skipped. That history settles "you didn't come last week".
- Keep the balance current. Balance = what you charged minus what they paid. Check once a week who owes you.
Step 4 is where paper and spreadsheets break: every visit and every payment is typed by hand, usually at night.
Watch · 1 minute
See who is due, by color
In the app, every job site card colors itself from its last visit: green when it was just serviced, orange as it comes due, white when it is due. Weekly, every 2 weeks, every 4 weeks and monthly lawns each run on their own clock.
In the app
How Business Manager 4Home Pros keeps track
One page per customer
Payments, charges, job sites, invoice history and service history, in tabs on one page. Pro adds photos and documents, like a contract or a gate photo.
Job sites with their own schedule
Each lawn is a job site with its address, schedule, price and billing: per cut or once a month. One customer can have as many as you need.
Visits update the record
Tap Done and the visit is billed to the balance. Tap Skip and pick why: weather, no access, customer asked. Cancel a lawn and it asks why too.
A Customers page that sorts itself
It opens on your recent customers. Filter by past due, owes a balance, has a credit or new this month. It counts new customers, new job sites and lost job sites each month.
Ask instead of scrolling
"Who owes me money?" Ask Business Manager answers from your own data, in English or Spanish. The free plan includes 5 AI actions.
Bring your list in
Import a CSV from a spreadsheet, Jobber or Housecall Pro, and review it before anything is saved. On Pro, a photo or PDF of a paper list works too.
Honest note
Other ways to do it
A notebook or a spreadsheet is free and fine for a few yards. Nothing updates on its own, so every visit and payment is extra typing, and it is hard to share with a helper.
A bigger field service suite keeps the same records, with more features and often a per-user price. For example, Jobber Core is $49 a month for one user, billed monthly[1].
Comparing apps? See our lawn care software roundup.
What it costs
Free for 50 job sites
The free plan has no card and no time limit: 50 job sites, 50 completed jobs and 8 invoice sends a day. It shows ads.
Pro is $34.99 a month or $274.99 a year, for unlimited customers and crew. More on lawn care business software.
FAQ
Questions
What is the best way to keep track of lawn care customers?
One record per customer, with each property's schedule, price and balance, updated by every visit. An app does the updating for you: in Business Manager 4Home Pros, tapping Done bills the visit to the balance.
Can I keep track of lawn customers in a spreadsheet?
Yes, for a small route. You type every visit and payment by hand. When that takes too long, import the spreadsheet as a CSV file into an app.
How do I see which lawn customers owe me money?
On the Customers page, filter by past due or by owes a balance. Or ask the AI card, "Who owes me money?"
Can one customer have more than one lawn?
Yes. Each lawn is its own job site, with its own address, schedule and price, under the same customer.
Is there a free app to keep track of lawn care customers?
Yes. Business Manager 4Home Pros is free for up to 50 job sites, with no card and no time limit. It runs on iPhone, Android and the web.
Put your customer list in it this week, free.
Free for your first 50 job sites. No card. Same account on iPhone, Android and the web.